At Gene's Auto Body our newest communication tool is text/email messaging system which has allowed us another means of keeping vehicle owners informed of the repair process utilizing a state of the art system for tracking the progress of your repair. Carwise is the place to read real customer reviews, find auto body shops & track your car's collision repair status via www.carwise.com or the mobile app. available for Apple and Android phones. With Carwise you can view pictures of the repair process of your vehicle on your phone or computer.
- We will inspect your vehicle for you and contact your insurance company with the estimate for the repairs needed.
- We work with all insurance companies and are prepared to deal with them as several different situations can come up during repair process. We are here to deal with the in's and out's of all insurance claims.
- When your vehicle is at our repair facility or you have informed your insurance company of your intentions to let us repair your repairs, we will work together with the insurance company to represent your best interest in getting your vehicle back to its pre accident condition.
- Our standards must be met by the insurance company because of our training in the repair processes. Much the same way a physician works with your personal injuries, we work with your property damage in a way that will meet and satisfy you and your insurance company's requirements.
Electronic Claims Handling - The Hassle-Free Way of Repairing Your Car
- We are able to send and receive electronic digital imaging and text for your claims (pictures and estimate).
- Several insurance companies are now capable of receiving electronic data, whether it is by e-mail to their website, directly to their server database or simply by fax machine.
- We are set up with several of the major insurance companies and receive the claims assignments directly with them instantly. This means you do not have to wait for a claims representative to call you or track down your vehicle. We can instantly file your claim. Some insurance companies handle payment directly with us also. So with as little as an authorization from you we can start the repair process.
- As technology progresses towards more electronic claims handling, you can rest assured that Gene's Auto Body will be on the cutting edge of the industry.
Insurance company supplied rental cars can be arranged by us when applicable. Usually, the car rental company will pick you up when you bring your vehicle in for repair and drop you off when completed. Of course for the customer who just needs a ride home or to work when you drop off your vehicle, we will gladly give you a ride to your destination .
Links to car rental companies: